Privacy Policy


River City Beads has instituted the following privacy policy to ensure our customers that your personal information is handled safely and responsibly.  In conducting our business it is necessary to collect certain information and  and our privacy policy will let you know what information we collect, how it is handled and with whom it may be shared. 


In the future it may be necessary to change our privacy policy to improve the services we offer.  We encourage you to refer to this policy on an ongoing basis so that you will be aware if our policy has changed. 


If  you have question about our privacy policy you can contact us by:

·        Using the Contact us form on our web site,

·        US Postal Service mail,  River City Beads, Attn Privacy Issues, 1615 University Blvd. W. Jacksonville, Fl 32217.

·        Calling us at 1-904-731-2111.


What Information do we collect

It is necessary to collect certain information when you order from our website.  We collect your name, address, email address, phone number and  credit card number (with expiration date and security code).  In the event you order a gift to be sent to another person, we also collect that person’s name and address. 


Cookies and how we use them. 

A cookie is a small bit of information that is sent by the web site and is saved on your hard disk.  It holds information that a site may need to interact with you and personalize your experience while shopping on a web site.  Two of the cookies used are called “persistent” and “session”.

Session cookies exist only for as long as your browser remains open.  Once you exit your browser they are deleted.  We use session cookies to maintain information only during your shopping session.  Without this type of cookie you could not add merchandise to your cart and carry it to checkout. 


Cookies can be used by a web site to recognize you, but that does not mean personal information is stored in the cookie.  We only store personal information on our customers safely and separately on secured servers that a password is needed to access it. 


How do we use your information?

·        We may use cookies to find out which areas of our web site you visit. 

·        We may use your information for marketing and advertising purposes.   For example, we send out emails  to our customers about products and events that may be of interest to you.   We may also sent out notices of sale merchandise and discounts available.


Sharing Information

We do not share your information with any third party except in certain circumstance.  For example, we may share account or other information when we believe it is necessary to comply with law enforcement agencies to protect our interest or property.  This may include sharing information with other companies, lawyers or credit bureaus, agents or government agencies in connection with issues related to fraud, credit or debt collection. 


Accessing your information

Your information is available to you if you are a registered user of  The information available at your Account Home Page and can be modified and updated when you are logged in to your account. 


Is my information secure?

River City Beads is committed to maintaining the integrity of our security systems by having in place the appropriate physical, electronic and managerial procedures to safeguard and secure the information that we collect.  All information is held on a secured server behind a firewall and is not direct connected to the internet. 


Children Information

The Children’s Online Privacy Protection Act imposes certain requirements for web sites that are directed towards children under 13or that are collection information on children under the age of 13.  We do not collect any information on children under 13.